I am trying to install an Arlo security camera in my home. I wish to install it with an Arlo Base Station. But it does not get connected to the Base Station and hence I can’t complete Arlo camera setup. I need some assistance. Is this situation similar to yours? Are you also facing issues in connecting the Arlo security camera to the Arlo Base Station or SmartHub? If yes, then you must have a look at the solutions that have been listed in this very article.
Here we have penned down best possible solutions for connectivity issue between the camera and Base Station. Read them, apply them and get the devices connect by getting rid of the obstacle.
How to Fix Arlo Camera-Base Station Connection Error?
Ensure that you are reading each fix thoroughly before you apply it. Here is a list of solutions that work effectively to sort out connection problem between the Arlo devices:
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Get the Devices in Range
Arlo camera and the Base Station, both these devices must be in range of the WiFi router. You must check the distance from the WiFi router and ensure that the devices are within the range. In case they are not then unplug them and get them closer to the router so that they can easily get WiFi signals. You should also make sure that the router that you have installed is working fine. See to it that there are other devices in the home that can connect to router’s network with no issue at all.
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Bring Devices Closer
Both Arlo devices must be able to communicate with each other smoothly. How will that happen? That will happen if they are placed closer to each other. In case the Arlo camera is placed at a distance with the Base Station then you need to reduce the distance separating them now. However while reducing the distance make sure that you are not placing them very close either.
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Consider Power Supply
Are the Arlo devices receiving consistent power supply? Are the devices fully booted up? Check this now! Because if not, then they can’t get connected with ease. Can they? So, check the power supply to both the devices now.
You may need to replace the batteries or charge the Arlo camera batteries if there is any issue or the batteries are discharged. Check the power socket used in supplying power to the Base Station. Plug it into another socket and ensure that the power cable isn’t loose or damaged.
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Reboot the Devices
In case you are not able to get the devices connected even now, then you should reboot them. Power off the Base Station and Arlo camera for some time. Take the batteries out from the compartment. After some time, insert the batteries, plug in the Base Station and power the devices on. Try connecting them now. The connection should no more be a trouble for you. Access the Arlo dashboard login page and complete the setup without any issues now.
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Replace the Batteries
If the Arlo camera batteries are not working properly then also you will face connection issue between the camera and Arlo Base Station. Looks like the batteries need a replacement. Get new batteries now and insert them in the Arlo camera and then try the connection between the camera and base station.
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Use Right Method to Sync Devices
Make sure that you are suing the right steps to complete the connection between the Arlo camera and Arlo Base Station. You can refer to the user manual that you got along with the camera during the purchase. If you do not have the user manual, then you can search fr it online. Use it and sync the Arlo devices.
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Reset Arlo Camera
If the connection still fails then reset your Arlo camera to the factory settings now. Once done, set it up again by using the Arlo sign in details and connect it to the Base Station.
In the End
This way you can resolve the connection issue between the Arlo security camera and Arlo Base Station.